A MAXIMUM OF FIVE PLANNED ABSENCES PER YEAR WILL BE PERMITTED. ("Year" is defined as September through May). This policy is meant to curb excessive absence, increase student productivity, and to honor the time slot reserved by your teacher. You may also try to reschedule a lesson to avoid using one of your five planned absences.
The studio is closed for the following holidays, and a planned absence need not be requested: Christmas Eve, the week between Christmas and New Year's (as well as Christmas Day and New Year's Day), Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Black Friday.
Family vacations, sporting events, school plays, recitals, & similar activities fall into this category.
You WILL NOT be billed for these absences as long as you notify Jessica Rorke (email@example.com) of the date of the planned absence by the 25th of the proceeding month. This allows her to send out correct invoices, and allows teachers to have their schedule set by the beginning of the month.
If you DO NOT notify Jessica Rorke of the planned absence by the 25th of the preceding month, you will be billed for this lesson. Your options are to try to make the lesson up with your teacher DURING THE SAME MONTH, make the lesson up WITH A DIFFERENT TEACHER DURING THE SAME MONTH, or pay for the lesson without making it up.
Example: It is October, and the student will be absent for their piano lesson on November 12th for a school concert. You would notify Jessica Rorke by October 25th that the student will be absent for their November 12th lesson.
You DO NOT need to notify the studio of planned absences on holidays when the studio is already closed.
PARTIAL YEAR PLANNED ABSENCES: Students who begin mid-year will have fewer allotted planned absences to use between the start of their enrollment and May 31st:
Students beginning lessons after October 31st will be allotted 4 PLANNED ABSENCES
Students beginning lessons after December 31st will be allotted 3 PLANNED ABSENCES
Students beginning lessons after March 31st will be allotted 2 PLANNED ABSENCES
Two make-up lessons are permitted from September through May. 24 hours notice must be given to your teacher to receive a make-up lesson.
A make-up lesson is the only alternative to a lesson missed by the student, that was not a planned absence.